MyFitnessPal’s terms use a friendly tone to mask restrictive policies, including a strict no-refund rule and a forced arbitration clause that limits your legal rights. While the app is easy to use, the fine print makes it difficult to cancel subscriptions and grants the company broad, permanent rights to your personal data. You should be aware that you are essentially signing away your right to sue the company in court if a dispute arises.
Overall Score: 52/100 — ❌ Not Certified
52
out of 100
❌ Not Certified
Fitness · Reviewed April 25, 2026
Passing threshold: 75/100 for Certified, 55/100 for Approved
Criteria Breakdown
| Criterion | Score | Pass | Notes |
|---|---|---|---|
| Plain Language | 7/10 | ✓ | Uses a conversational, friendly tone with 'Quick Links' and light humor, though the legal sections remain dense. |
| Data Collection Transparency | 6/10 | ✓ | Discloses data usage generally but relies heavily on a separate Privacy Policy, making it difficult to assess the full scope of collection. |
| No Unauthorized Data Selling | 4/10 | ✗ | The terms are vague regarding third-party data sharing and do not explicitly guarantee that data is not sold or used for behavioral advertising. |
| Clear Cancellation Policy | 5/10 | ✗ | Cancellation is fragmented across different platforms (App Store/Google Play), which creates confusion and potential friction for the user. |
| Clear Refund Policy | 3/10 | ✗ | States that all purchases are 'final and non-refundable' at their sole discretion, which is highly restrictive for consumers. |
| Auto-Renewal Disclosure | 7/10 | ✓ | Clearly states that subscriptions auto-renew, though it is buried within the Premium Services section. |
| No Hidden Fees | 7/10 | ✓ | No hidden fees are explicitly mentioned, but the right to change prices at any time is a significant consumer risk. |
| Right to Delete Account & Data | 6/10 | ✓ | Allows account deletion, but explicitly warns that deleting the app does not cancel subscriptions, which is a common trap. |
| Fair Dispute Resolution | 1/10 | ✗ | Includes a mandatory binding arbitration agreement and a class action waiver, stripping users of their right to a day in court. |
| Change Notification | 6/10 | ✓ | Promises notice of material changes, but the burden is on the user to stop using the service if they disagree with the new terms. |
Red Flags
- Section 12: Mandatory binding arbitration and class action waiver, which prevents users from seeking collective legal redress.
- Section 3: 'All purchases of Premium Services are final and non-refundable, except at our sole discretion,' which is an anti-consumer policy.
- Section 2: 'Perpetual, non-exclusive, irrevocable, royalty-free... license' to use all User-Generated Content, effectively stripping users of control over their own data.
What MyFitnessPal Could Improve
- Remove the mandatory arbitration and class action waiver to allow users fair access to the legal system.
- Implement a more flexible refund policy that provides a clear window for users to request a refund if they are dissatisfied or signed up by mistake.
- Centralize the cancellation process so that all users, regardless of sign-up method, have a clear, one-click path to terminate their subscription.
This review was conducted by FairPrint's automated scoring system using the Gemini AI model, applying our 10 consumer-rights criteria. Scores reflect the terms as written at the time of review — April 25, 2026. Companies can apply for official certification at any time.