Audit Trail
T&C Changelog
Every review and re-score, in chronological order. Companies don't get to quietly update their terms — when they do, it shows up here.
⚑ Mandatory binding arbitration and class action waiver clause.
⚑ Perpetual, irrevocable, and sublicensable license granted to Duolingo for all user-submitted content…
⚑ Strict 'no refunds' policy for virtual items and partial subscription periods.
⚑ Unilateral right for the company to change pricing and service features at any time without notice.
⚑ Mandatory binding arbitration and class-action waiver (Section 14) which strips users of their right…
⚑ Perpetual, royalty-free, worldwide license to use, edit, and distribute user content without additio…
⚑ Broad 'sole discretion' clause allowing the company to terminate accounts for any reason without not…
⚑ Section 15: Mandatory binding arbitration and class action waiver, which strips consumers of their r…
⚑ Section 7: Grants Tinder a 'perpetual' and 'irrevocable' license to use user content, including for …
⚑ Section 8c: Virtual items are explicitly non-refundable and can be modified or eliminated by the com…
⚑ Section 15: Mandatory binding arbitration and class action waiver that forces users to give up their…
⚑ Section 8: Forfeiture of remaining subscription benefits immediately upon account deletion, preventi…
⚑ Section 8c: 'ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS... ARE FINAL AND NON-REFUNDABLE,' which …
⚑ Mandatory individual arbitration clause that explicitly waives the right to participate in class act…
⚑ A 'Mass Filing' protocol that creates an intentionally burdensome, multi-stage process to prevent co…
⚑ The right to change terms 'immediately' without providing direct notice to the user, relying only on…
⚑ Section 14: Mandatory binding arbitration and class-action waiver.
⚑ Section 2.3(c) & (f): Blanket 'no refund' policy for all subscriptions and purchases.
⚑ Section 7: Grants Headspace an 'irrevocable, perpetual, royalty-free' license to use and exploit use…
⚑ Forced binding arbitration and class action waiver (Section 16) prevents consumers from seeking just…
⚑ Broad license grant (Section 6) allows Calm to use, modify, and distribute user content for marketin…
⚑ Strict 'no refund' policy (Section 5) regardless of user satisfaction or service quality.
⚑ The 'Terms and Conditions' link leads to a 404 error page, preventing users from accessing their leg…
⚑ The site relies on a 'Consent' banner that obscures actual legal terms, creating a barrier to inform…
⚑ The use of 'Targeting Cookies' and 'Social Media Cookies' that track users across other sites to bui…
⚑ Lack of clear, accessible information regarding cancellation and refund rights within the primary us…
⚑ Absence of explicit disclosure regarding auto-renewal billing practices at the point of sign-up.
⚑ Section 18/19(j): Mandatory binding arbitration and class action waiver that forces users to forfeit…
⚑ Section 5: Grants ClassPass the right to terminate accounts and modify services at any time without …
⚑ Section 3(c): Explicitly states that unused credits are non-refundable and expire immediately upon c…
⚑ Section 6: Grants Strava a 'perpetual (indefinite)' license to use public routes, segments, and club…
⚑ Section 26: Forces users into binding individual arbitration and includes a class-action waiver, str…
⚑ Section 3: Explicit 'No refunds' policy, which is inherently unfair to consumers who may experience …
⚑ Section 12: Mandatory binding arbitration and class action waiver, which prevents users from seeking…
⚑ Section 3: 'All purchases of Premium Services are final and non-refundable, except at our sole discr…
⚑ Section 2: 'Perpetual, non-exclusive, irrevocable, royalty-free... license' to use all User-Generate…
✓ Fixed: Section 12: Mandatory binding arbitration and class action waiver, which prevents consumers from joi…
✓ Fixed: Section 3: 'All purchases of Premium Services are final and non-refundable,' which is an overly aggr…
✓ Fixed: Section 2: 'Perpetual, non-exclusive, irrevocable, royalty-free... license' to user-generated conten…
⚑ Section 12: Mandatory binding arbitration and class action waiver, which prevents consumers from joi…
⚑ Section 3: 'All purchases of Premium Services are final and non-refundable,' which is an overly aggr…
⚑ Section 2: 'Perpetual, non-exclusive, irrevocable, royalty-free... license' to user-generated conten…
⚑ Section 20: Mandatory binding arbitration and class action waiver, which strips consumers of their r…
⚑ Section 8: A 'perpetual, irrevocable' license for Peloton to use, modify, and exploit user-generated…
⚑ Section 15: A disclaimer that limits all implied warranties to a mere 30-day window after first use.
⚑ Mandatory binding arbitration and class action waiver (Appendix 5), which prevents users from seekin…
⚑ Unilateral right to amend terms at any time with immediate effect upon posting, forcing users to con…
⚑ Disclaimer of liability for platform outages, even when those outages result in significant financia…
⚑ Mandatory individual arbitration and class action waiver clauses that prevent users from seeking col…
⚑ Fragmentation of terms across dozens of separate legal entities (RHF, RHS, RHY, etc.), which obscure…
⚑ Payment for Order Flow (PFOF) practices that prioritize third-party revenue over the best execution …
⚑ Mandatory individual arbitration and class action waiver (Sections XXIII.19 and XXIII.20) which stri…
⚑ Broad disclaimer of liability for merchant transactions, forcing users to resolve disputes directly …
⚑ Unilateral right to change terms at any time with only 'reasonable' notice, which is defined as mere…
⚑ Mandatory individual arbitration clause that forces users to waive their right to participate in cla…
⚑ Broad reservation of rights allowing Venmo to amend the agreement at any time without notice, subjec…
⚑ The 'Withdrawal reviews' clause allows Venmo to unilaterally freeze, seize, or reverse funds based o…
⚑ Mandatory individual arbitration clause that forces users to waive their right to participate in cla…
⚑ The 'effective at the time we post it' clause, which allows PayPal to change terms without meaningfu…
⚑ Short 5-day notice period for material changes to business accounts, which is insufficient for users…
⚑ Section 4.2: Limits total liability to $1,000, which is disproportionately low for professional user…
⚑ Section 2.3: Allows LinkedIn to automatically charge expired payment methods to 'avoid interruptions…
⚑ Section 3.1: Grants LinkedIn a 'worldwide, transferable and sublicensable' license to user content, …
⚑ Mandatory arbitration and class-action waiver clauses that strip users of their right to seek legal …
⚑ Fragmentation of terms across dozens of regional and service-specific links, making it impossible fo…
⚑ Vague language regarding data sharing with third parties that relies on 'Privacy Policy' links rathe…
⚑ Mandatory binding arbitration and class-action waiver clauses that strip users of their right to sue…
⚑ Extremely broad license grant for 'Public Content' that is 'irrevocable and perpetual,' allowing Sna…
⚑ The 'As-Is' disclaimer which absolves Snap of almost all responsibility for service quality, securit…
⚑ Section 8.3: Imposes a one-year statute of limitations on all claims, which is significantly shorter…
⚑ Section 3.5: Grants TikTok an 'irrevocable' and 'sub-licensable' license to user content, including …
⚑ Section 4: Includes an extremely broad limitation of liability that caps damages at $100, effectivel…
⚑ Mandatory arbitration clause and class-action waiver that forces users to give up their right to a j…
⚑ Broad, perpetual, royalty-free, and sublicensable license to user content that extends beyond the sc…
⚑ One-year statute of limitations for bringing any legal claim, which is significantly shorter than ma…
⚑ Section 14: Mandatory arbitration agreement and class action waiver that forces users to waive their…
⚑ Section 6(a): Broad disclaimer of liability for merchant/contractor acts, effectively insulating Doo…
⚑ Section 8(a): Perpetual, irrevocable, worldwide license for DoorDash to use, modify, and sublicense …
⚑ Section 23: Mandatory arbitration agreement and class action waiver for US users.
⚑ Section 9: Granting Airbnb a 'perpetual, sub-licensable and transferable license' to user-generated …
⚑ Section 12.3: Airbnb reserves the right to suspend or terminate accounts and cancel bookings at its …
⚑ Section 2(a)(2): Explicitly forces users to waive their right to a jury trial and participate in cla…
⚑ Section 1: Grants Uber the right to terminate services or modify terms at any time, for any reason, …
⚑ Section 2(a)(3): Imposes a 'Mass Action Waiver' that prevents users from grouping similar claims, ef…
⚑ MANDATORY ARBITRATION PROVISION: Forces users into individual arbitration and explicitly waives the …
⚑ UNILATERAL SERVICE MODIFICATION: Spotify reserves the right to change or stop services, features, or…
⚑ LIMITATION OF LIABILITY: Caps aggregate liability at a maximum of $30.00 or the amount paid in the l…
⚑ Section 7.1: Mandatory arbitration agreement and class action waiver that forces users to give up th…
⚑ Section 3.6: 'No Refunds' policy that denies users any recourse for unused service time, even in cas…
⚑ Section 8.3: 'Feedback' clause that grants Netflix perpetual, royalty-free rights to any user ideas …
Updated daily. New reviews added automatically via FairPrint's review pipeline.